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We Believe in Better!
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs . Simply put, we believe in better lives. Join us!
Learn more about Unisys and our key solution offerings: Unisys , Stealth™ , CloudForte® , InteliServe™
What success looks like in this role:
Role Purpose:
- Responsible for supporting the functionality and efficiency of one or more operating systems.
- Duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and validating and implementing critical system patches and system upgrades.
Activities:
- Responsible for supporting the functionality and efficiency of the mainframe MCP operating systems.
- Deliver second and/or third level hardware and software/OS support services to resolve product use and multi-product/platform problems and questions relating to MCP based enterprise systems, networks and application software.
- Responsible for user administration, monitoring of servers, and monitoring antivirus updates.
- Perform daily checks on servers, analyze logs.
- Conduct performance tuning of servers.
- Conduct incident investigation. Conduct detailed troubleshooting of incidents and upgradation and provide technical solutions to a wide range of difficult problems.
- Resolve well defined incidents using documented procedures.
- Review change requests, execute complex changes, and prepare and execute changes per implementation plans.
- Perform root cause analysis for mainframe MCP related incidents.
- Coordinate critical system issues as well as new product and/or system implementations.
- Relay alerts and situation status information to client’s system management.
- Report detailed factual and analysis information on MCP incidents to the UIS support services and follow-up their resolution.
- Prepare the implementation of technical documentation and ensure that technical documentation is current and complete. Identify and perform a variety of independent analysis and problem resolution assignments.
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Development related tasks:
- Develop and implement specific programs as required in the interconnection of the system and applications/ network elements.
- Responsible for the analysis, design, implementation and support of systems and processes supporting the configuration management process
- Performs detailed design of components. Responsible for configuring, programming and testing technical architecture components. Fixes defects and performance related problems.
- May perform development, testing and implementation of processes used for configuration management, deployment and automation.
You will be successful in this role if you have:
- 3-5 years of IT experience.
- Proven experience within the field of system administration, networking, database administration.
- Experience with team coordination / people management is an advantage.
- Development background and mindset is a plus (if you are familiar with Java / SQL scripting that would be an advantage).
- Committed personality. Open to learn Unisys products – especially within ClearPath offerings ( Enterprise Computing Services: ClearPath | Unisys ).
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